2019 Mercedes-Benz SPRINTER 3500 Equipment Other Owners Service Other Manual Recall

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2019 Mercedes-Benz SPRINTER 3500 Equipment Other Owners Service Other Manual Recall

 NHTSA Recall #144188
NHTSA Compaign #20V756000
MFG Compaign #VS3PRIDIBA
 ManufacturerDaimler Vans USA, LLC
 SupplierMERCEDES-BENZ
 BrandMERCEDES-BENZ
 ModelSPRINTER 3500
 Model Year2019
 ComponentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
 Date of notification07/08/26
 Begin date of manufacuring07/08/26
 End date of manufacturing07/08/26
Type of recallV
Recall initiatorMFR
 Report received08/12/20
 Report created08/12/20
Regulation part number
FMV safety standard number
Estimated number of affected units9
 Defect summaryDaimler vans usa, llc (dvusa) is recalling certain 2019 mercedes benz sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
 Consequence summaryIf the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
 Corrective actionDvusa will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. Dvusa distributed owners an interim notification on january 22, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3pridiba.
 Recall notesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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